Vinted Users Voice Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for female and kids' apparel without notifying all users about the change.
Online Platforms Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category than originally posted due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Modifications
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update to its shipping options due to shopper criticism.
